Questions to ask when you're prescribed a new medicine
Ask what it's for, how and when to take it, what side effects to watch for, how you'll know it's working, how long you'll take it, and who to contact if something doesn't feel right.
Why is this harder than it sounds?
A new prescription usually arrives at the end of an appointment, when you're already thinking about getting home. Questions come later, at the kitchen table, when the only source to hand is the leaflet. In England, a pharmacist may be able to give extra help when you start some new medicines, with up to 3 appointments, but many people don't know to ask.
What should you do?
What is it for, and what should I expect?
The NHS suggests asking how you'll know if the treatment is working and how long you'll need it.
How exactly do I take it?
Time of day, with or without food, and anything to avoid. The NHS notes that taking a medicine at the wrong time or the wrong way round meals can stop it working properly or cause side effects.
What side effects should I look out for?
And which ones mean you should get in touch rather than wait.
Does it mix with what I already take?
Bring your full list, including supplements and over-the-counter medicines, so the pharmacist or prescriber can check.
What if I miss a dose?
Get the answer for this medicine now, so you're not searching for it later.
Who do I contact with problems?
The NHS suggests asking who to contact if you have more problems or questions, and what happens next.
What tends not to work
Relying on remembering the answers. Write them down, or bring someone to take notes.
Stopping a new medicine because of a side effect without talking to the pharmacist or prescriber first.
Assuming the pharmacist is only there to hand it over. Advice on how to use a medicine and on side effects is part of what they do.
Common questions
Can I ask the pharmacist instead of going back to my GP?
For questions about how to use a medicine and its side effects, yes; pharmacists give that advice and can refer you on if needed.
What is the NHS help with new medicines?
When you start some new medicines in England, a pharmacist may offer up to 3 appointments, in person or by phone, to answer questions and help you use the medicine safely.
Where Nura fits
Nura can hold the answers once you have them: tell it what the prescriber said, or send a photo of the letter or label, and it becomes part of your Care plan. You can ask it to check in on how you're getting on with the new medicine. If you mention new or worsening side effects, it encourages you to contact your pharmacist or clinician; it won't tell you to change or stop anything.
Sources
General information, not medical advice. Nura does not diagnose, prescribe or replace your clinician. In an emergency call 999 (UK) or 911 (US); in the UK, NHS 111 can help if you need medical help but it isn't an emergency.